Privacy Policy

 

Last Updated: July 21, 2025

Welcome to ZOVA7. This store and website, powered by Shopify, is operated by ZOVA7 to provide you, our customer, with a curated shopping experience (the “Service”). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, purchase from, or otherwise interact with our Service.

In the event of any conflict between this Privacy Policy and our Terms of Service, the Privacy Policy will govern matters relating to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agreed to the collection, use, and disclosure of your information as described in this policy.

Information We Collect and Process

When we refer to “personal information,” we mean information that identifies, relates to, or could reasonably be linked with you or another individual. This does not include anonymized or de-identified data.

We may collect or process the following categories of personal information, which may vary depending on how you interact with our Service, your location, and applicable laws:

  • Contact Details: Name, address, billing and shipping addresses, phone number, email.

  • Financial Information: Credit/debit card details, payment methods, transaction details.

  • Account Information: Username, password, security questions, preferences.

  • Transaction History: Items viewed, carted, wishlisted, purchased, returned, or exchanged.

  • Communications: Any messages or inquiries sent to us.

  • Device Information: Browser type, IP address, device IDs, and network details.

  • Usage Information: How and when you interact with our Service.

Sources of Personal Information

We collect personal information from the following sources:

  • Directly from you: When you create an account, place an order, or contact us.

  • Automatically via your device: Through cookies and other tracking technologies.

  • From service providers: Who collect or process data on our behalf.

  • From partners or third parties: Including marketing or advertising providers.

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • To Provide, Personalize, and Improve the Service
    This includes fulfilling orders, processing payments, shipping, managing your account, sending order updates, providing tailored product recommendations, and optimizing your shopping experience.

  • Marketing and Advertising
    We may send you promotional emails, SMS, or direct mail, and display personalized ads based on your activity or interests.

  • Security and Fraud Prevention
    We use your data to verify accounts, prevent fraudulent or malicious activity, ensure secure payments, and maintain the safety of our Service.

  • Customer Support and Communication
    To respond to your inquiries, provide assistance, and maintain a business relationship with you.

  • Legal Compliance
    To comply with legal obligations, respond to law enforcement requests, protect public safety, enforce our Terms, and resolve disputes.

How We Share Your Personal Information

We may disclose your personal information to third parties for legitimate business purposes:

  • Service Providers: Including Shopify, payment processors, logistics partners, IT providers, and customer support services.

  • Marketing and Advertising Partners: To help deliver personalized ads or promotions.

  • At Your Direction: When you request us to share data (e.g., shipping a gift).

  • Affiliates or Group Companies: Within our corporate family.

  • Legal or Regulatory Authorities: To comply with legal requests or protect our rights.

  • In Business Transfers: In the event of a merger, acquisition, or bankruptcy.

Our Relationship with Shopify

Our store is hosted on Shopify, which processes your personal information to help us operate and improve our Service. Your data may be shared with Shopify and may be stored or processed outside your home country. Shopify may also use personal information to provide enhanced features, including analytics across merchants.

To learn how Shopify handles your personal data and your rights, please visit:
👉 https://privacy.shopify.com/en

Third-Party Links and Platforms

Our Service may link to third-party websites or platforms not controlled by us. Please review their privacy and security policies before interacting. We are not responsible for the content or privacy practices of these third parties.

Children’s Privacy

Our Service is not intended for minors, and we do not knowingly collect personal information from anyone under the age of majority in your jurisdiction. If you're a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

Data Security and Retention

While we implement reasonable security measures, no system is fully secure. We recommend avoiding the transmission of sensitive information over unsecured channels.

We retain personal information for as long as necessary to provide the Service, comply with legal obligations, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request details about your personal information.

  • Deletion: Request we delete your information.

  • Correction: Request updates to inaccurate data.

  • Portability: Request a copy of your data in a structured format.

  • Manage Preferences: Opt out of marketing communications at any time.

You may exercise these rights via links in the Service or by contacting us at the details below. We may need to verify your identity before processing certain requests.

To learn more about your rights under Shopify, visit:
👉 Shopify Privacy Portal

International Transfers

Your information may be processed or stored outside your country. When transferring data from the EU or UK, we rely on recognized safeguards such as Standard Contractual Clauses (SCCs).

Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Updated versions will be posted here with the revised “Last Updated” date.

Contact Us

If you have questions about our privacy practices or would like to exercise your rights, please contact us at:

📧 Email: myungchullee94@gmail.com
📬 Mailing Address:
ZOVA7
1010 Fedora Street, #101
Los Angeles, CA 90006
United States